Terms & Conditions
These terms cover passenger responsibility, trip changes, SMS communications, safety, and service termination. Review them together with your booking confirmation and the separate cancellation policy.
Passenger Responsibility
Illegal activity is prohibited, and the client is responsible for damage caused by passengers.
Trip Changes
Published terms require change requests at least two hours before the scheduled pickup time.
Safety
Destiny may terminate a trip without refund if passengers violate the no-alcohol policy or put the chauffeur or vehicle at risk.
Passenger Responsibility & Liability
Neither the client nor any passenger shall use the vehicle for any activity that is illegal or prohibited under any applicable law, rule or regulation. The client shall be liable for any damages to the vehicle caused by any of its passengers. Further, the client shall indemnify, defend and hold harmless Destiny Limousine LTD, its management company and their respective employees from and against any and all such losses, damages and claims that are the result of the negligence, fraud or intentional misconduct of the client or its passengers. Subject to foregoing, Destiny Limousine LTD shall have no liability whatsoever for any samples, displays, property or personal effects left in the vehicle by the client or the passengers.
SMS Consent
By consenting to receive text messages from Destiny Limousine, you agree to receive SMS communications related to reservations, billing, and service updates. Information collected for SMS consent will not be shared with third parties for marketing purposes.
Frequency & Carrier Fees
You can receive up to 25 messages weekly based on your reservations and billing activities. Message and data rates may apply based on your mobile carrier pricing plan.
Opt In, Stop & Help
You may opt in verbally, through an online form, or on a paper form. Reply STOP to opt out or HELP for assistance. You may also contact 604-597-9040.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Trip Change Policy
We require all changes to be requested at least 2 hours before the scheduled pickup time by email to info@destinylimousine.ca or by SMS to 604-597-9040.
If a change cannot be accommodated and the trip needs to be cancelled, the published terms state that the order will be charged in full.
Termination of a Trip
Destiny reserves the right to terminate a trip without refund if the driver or dispatcher believes the client or party is violating the B.C. no-drinking policy or is putting the chauffeur or vehicle in danger of injury.